Shipping policy
Shipping Policy
At Furrific, we are committed to delivering your pet’s essentials as quickly and safely as possible. Please review the details below regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be prepared for shipment and handed over to our shipping partners.
Shipping Time
Shipping times vary depending on your location:
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United States & Canada: 5–12 business days
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United Kingdom & Europe: 6–14 business days
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Australia & New Zealand: 7–15 business days
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Rest of the World: 7–20 business days
Please note that these are estimated delivery times and may vary due to customs, weather conditions, or carrier delays.
Shipping Costs
We proudly offer FREE SHIPPING worldwide on all orders unless otherwise stated on the product page.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Tracking details may take 24–72 hours to update after shipment.
International Shipping
We ship worldwide. International orders may be subject to customs inspections, duties, or taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs clearance.
Incorrect Address
Please ensure your shipping address is correct at checkout. Furrific is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delays
While we strive to meet estimated delivery times, delays may occur due to high demand, holidays, customs processing, or carrier disruptions. We appreciate your patience and understanding.
Lost or Stolen Packages
If your order appears lost or significantly delayed, please contact our support team. We will work with our shipping partners to investigate and assist you.
Contact Us
If you have any questions regarding shipping, please contact us at:
📧 connect@furrific.store